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Web Hosting
Web Address
Questions
about Philex
Billing and Cancellation Information
Q. What
is a Web Address (domain name)?
A.
A web address is usually referrered to
as a domain name. E.g. google.com. yahoo.com
or us philex.net. Most companies register
their organizations name and add .com,
net or .org to it.
Now technically each domain is really
a number called an IP address. For example,
the Web Address philex.net really points
to our ip address 209.204.210.25
Since its too hard to remember a number
like: 209.204.210.25, domain names were
invented.
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Q.
Do I need
to get a new Web address (domain)
or can I use one that I already have?
A.
You can use your existing domain or we
can register a new one for you.
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Q. What is Web hosting?
A.
Webhosting is the storing (or hosting)
or your website on a computer (servers)
accesisble on the internet. When you type
in www.philex.net our main page loads.
That page consists on an html page that
instructs your web browser to load images,
videos etc.
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Q.
Do I need
to pay to have my Web address (domain
name) to use with my new Web site ?
A.
99% of the time there is no fee from your
existing host. Some host may charge you
a new renewal fee of $10-15 if they provided
this domain free to you as part of an
incentives package.
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Q. How
do I know that I'll have a reliable hosting provider
for my Web site?
A.
Philex.net has been hosting websites
since 1994. We have over 25,000 square
ft of building space, making us well equipped
to handle all your hosting needs.
We utilize reliable equipment, name brand
fiber optic lines from major carriers,
and we employ some of the most friendliest
customer service representative and engineers.
CAUTION: A lot of cheap hosts with hidden
and deceptive plans are popping up on
the Internet. They are also going out
of business just as quick. Stay with a
trusted provider who has over a decade
of proven results. Philex.net treats you
like a family member.
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Q. I can't
find a Web address that works for my Web site; lots
of the names I've tried are taken. I don't have a
Web address to transfer either. What should I do?
A.
Your Web site must have a Web address
(domain name) in order to be found on
the Internet. We can help you come up
with a domain just contact
us.
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Q. What
is a Web site "design"?
A.
In simple terms web site designs is the
creation of your website in a professional
quality manner. Imagine taking your company's
brochure adding multimedia, order capabilities,
vivacious pictures and more! This is Wed
Design .
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Q. Will
I be able to see my site before it gets published
to the Internet?
A.
Yes, PHILEX will first show you a concept.
Then based on approval complete the website.
After your final approval the site is
make live.
YES-, you can make change on your content
after we've published it.
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Q. How long
will it take to build my site?
A.
Average time in 3-10 days.
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Q. What
if I want to change my site content after it's been
published?
A.
We can make change anytime. Basic changes
under 10 - 15 minutes are usually done
free.
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Q. What
if I want to change my Web site design after its been
published to the Internet?
A.
We will provide a reasonable estimate
for any changes. Basic changes under 10
-15 minutes are usually done at no cost.
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Q.
How much will it cost to make changes
to my web site once the warranty period
expires?
A.
Basic changes under 10 -15 minutes are
usually done at no cost. Current $50.00
per hour for design and $100.00 per hour
for programming.
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Q.
How
can I be sure my site will be unique?
A. Each Web site design gives you the
structure for your site and then you can add unique
elements according to your needs. You can include
your company name, logo, artwork, photos, personalized
text, button headers etc. In addition, our library
of designs is always growing.
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Q. What credit
cards do you accept?
A.
Visa, MasterCard, Discover and American
Express are accepted.
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Q. What company
will bill my credit card?
A.
Philex Enterprises, Inc.
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Q. What
is your Returns/Cancellations Policy?
A.
A 50% deposit is required to start. A prorated
refund will be given. This will vary from
project to project depending on time delay
that has passed.
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How It Works
